Percayso Inform managing director, Rich Tomlinson, explains how insurers can break down the barriers of using quote data to reduce fraud and how to boost customer retention.
<a href="https://www.insurancebusinessmag.com/uk/tv/how-big-an-issue-is-insurance-fraud-in-the-uk-420069.aspx?utm_source=GA&amp;e=bGVzbGV5QGxtcmNvbW1zLmNvLnVr&amp;utm_medium=20220912&amp;utm_campaign=IBUKW-Newsletter-20220912&amp;utm_content=B80494E5-0171-433B-A966-7C0C7D1BF11E&amp;tu=B80494E5-0171-433B-A966-7C0C7D1BF11E">See the full interview here:</a>

How big an issue is insurance fraud in the UK?

CEO of the Vulnerability Registration Service, Helen Lord and managing director of Percayso Inform, Rich Tomlinson, consider the insurance industry’s shortcomings on consumer protection, and highlight ways in which it can now take practical, cost-effective action to better identify and share data on vulnerable customers.
Full story here: <a href="https://www.postonline.co.uk/people/7950231/blog-its-time-to-take-action-on-the-fair-treatment-of-all-vulnerable-customers">https://www.postonline.co.uk/people/7950231/blog-its-time-to-take-action-on-the-fair-treatment-of-all-vulnerable-customers</a>

Fair treatment of all vulnerable customers

We are pleased to announces a new partnership with the UK’s leading supplier of residential property data, WhenFresh, to support the further development of Percayso’s property data capabilities for providers of household and SME insurance.
WhenFresh has combined its own proprietary datasets with hundreds of best-in-class private and public data sources in one place to create the UK’s “Residential Property Data Supermarket” for the UK insurance industry, mortgage lenders and other Big Data users.
Ian Lilley, Head of Partnerships at Percayso, says: “As we extend our services into both the household and SME commercial space, we want to be able to provide not just data but also analytical intelligence to our customers. WhenFresh shares the same ethos. The WhenFresh API gives instant access to over two trillion property-specific data items and can instantly return all the property attribute, risk, perils environmental and valuations data an insurance provider needs.
“There are a lot of synergies between our businesses. Like us, they’re constantly looking to add new datasets to anticipate market demand, but more importantly are willing to share their vast experience and knowledge to help analyse and advise on bespoke customer datasets. They’re more than purely a data supplier, rather a solutions provider. We’re looking forward to building a long-lasting partnership.”
WhenFresh CEO Mark Cunningham adds: “We’re delighted to be working with Ian and the Percayso Inform team to support their growth in the home and SME insurance sectors – and we’re sure our partnership will open some very interesting doors for both parties.&nbsp; Like Percayso, WhenFresh is a data agnostic business, so we often hold a number of different ‘flavours’ of data in the same category, such as flood data from both Ambiental and JBA.&nbsp; This means the end-user can choose their preferred option, or indeed both, to suit their needs, in whatever format they require.
“Putting vast, readily accessible data assets, alongside the analytical capabilities and tools to deliver clear business improvements, into the hands of insurers, makes this a highly compelling proposition.”
<a data-saferedirecturl="https://www.google.com/url?q=https://eu-west-1.protection.sophos.com?d%3Dwhenfresh.com%26u%3DaHR0cHM6Ly93d3cud2hlbmZyZXNoLmNvbS8%3D%26i%3DNWY4NmM2MTg0YTZjZGEwZTIwNWY2ZjIw%26t%3DN21hK2tUL2tpMFJGQjZYMmgxS0gzYXpjbmNFVE5yRDlDeW9iYlNsVTVoVT0%3D%26h%3Dc341b782de5a43e4932f3a6f3a48cbee&amp;source=gmail&amp;ust=1659516187043000&amp;usg=AOvVaw3LqBx17RLiwo37bnoNRvEV" rel="noopener noreferrer" href="https://eu-west-1.protection.sophos.com/?d=whenfresh.com&amp;u=aHR0cHM6Ly93d3cud2hlbmZyZXNoLmNvbS8=&amp;i=NWY4NmM2MTg0YTZjZGEwZTIwNWY2ZjIw&amp;t=N21hK2tUL2tpMFJGQjZYMmgxS0gzYXpjbmNFVE5yRDlDeW9iYlNsVTVoVT0=&amp;h=c341b782de5a43e4932f3a6f3a48cbee">WhenFresh</a>&nbsp;is a leading supplier of residential property data to UK Insurers, Banks and other Big Data users. Combining its own proprietary datasets with 100s of best-in-class private and public data sources in one place, WhenFresh has created the UK’s “Residential Property Data Supermarket”.&nbsp; WhenFresh also develops tailor-made, data-driven decisioning solutions and Apps for its clients and was awarded Data Enabling Solution of the Year at the DataIQ Awards 2021, as well as featuring prominently in several prestigious Top 50/Top 100 InsurTech &amp; FinTech reports.

Percayso Inform teams up with WhenFresh to power up property data capabilities

We are proud to announce that we have been appointed to develop and deliver a bespoke solution to support Ageas UK’s data-led step change.
Ageas is the first major UK personal lines insurer to deploy Percayso’s quote manipulation functionality across its full range of home and motor products. Quote manipulation is where&nbsp;a person&nbsp;deliberately changes their details to obtain a cheaper insurance quote, which are not an accurate representation of their risk, thereby potentially affecting their level of cover
The Percayso solution will allow Ageas to draw data from multiple sources to identify where incorrect information has been offered, giving confidence to brokers that the risk is as described, while protecting honest customers who ultimately have to pay increased premiums for the impact of fraud on insurance costs.
Commenting on the investment, Adam Clarke, Chief Underwriting Officer at Ageas UK says: “Using the Percayso Inform Manager digital platform enhances our technical capability to create and deploy our own rules and models in real-time. This ultimately means we can offer data-driven decisions at point of quote with speed and precision and allows us to test and update our data and pricing strategies at any time.”
The infrastructure that Percayso has built has the capability to handle millions of transactions a day, delivering responses in milliseconds.
“We’ve invested significant energy and resource in building a unique and ground-breaking quote intelligence solution that will allow Ageas to control and manage its data analysis internally,” says Percayso Inform Managing Director, Rich Tomlinson. “We are proud to have developed this bespoke service that will ultimately help Ageas to deliver optimal performance, initially by reducing fraudulent activity and rapid pricing adjustments to meet changing market conditions.”

Quote intelligence partnership with Percayso to help Ageas UK  to identify quote manipulation

Percayso Inform, today announces that Kieran Fisher is joining the business to drive the further development of its vehicle data insight proposition.
Having held the position of head of insurance at Cazoo Data Services for almost five years, Kieran’s new role will see him build out Percayso’s existing vehicle data enrichment capabilities.
&nbsp;“The automotive market is going through one of its most substantial and defining periods, with emerging technologies such as new hybrid, EV and hydrogen powertrains and huge leaps in ADAS and semi-autonomous capabilities,” says Percayso Inform Managing Director, Richard Tomlinson. “Combined with the volatility in the retail markets, we have seen a huge shift in the market from focusing on a driver’s personal data to needing a greater level of granularity when it comes to the actual vehicle. Kieran’s experience and knowledge makes him the ideal person to drive the development of our existing proposition to better help our customers going forward.”
Percayso Inform is making a significant investment into creating a one-stop-shop vehicle data platform to help customers achieve a number of goals from predicting risk more accurately and spotting quote manipulation to establishing parts supply chain issues and understanding potential high repair costs.
Commenting on his new role, Kieran Fisher adds: “Percayso Inform are fantastically placed to aggregate whole of market vehicle data into one enrichment feed for their customers. This data will allow their customers to quote more competitively, reduce claim frequency and ultimately run a more profitable business model. I’m hugely excited to join such a great team and look forward to further defining the vehicle data enrichment market.”